Amélie’s Event and Catering FAQs

How much notice do I need to give to place a catering order?
We require 48 hours’ notice for most catering requests.

How much notice do I need to give to reserve event space? 
We grant event space on a first-come, first-served basis, so the sooner the better! Event bookings will require the room deposit at the time of booking to secure your reservation.

How many people can your event space accommodate?
Our event venues vary from a capacity of 20 to 60+ people, depending on the location. For your safety, each room has occupancy maximums that we are bound by.

Are deposits refundable for any reason?
All deposits are nonrefundable except in the rare case of a bakery error, or if we need to cancel your event for any reason. If an event is cancelled by us, all deposits and fees paid will be refunded unless fees were paid for services already rendered.

Is there a gratuity charge?
A standard 20% gratuity will be charged for all events.

What is the latest possible time to make changes to my event?
We know things change, and we will do everything we can to accommodate them. However, to serve you best we ask that all changes in menu, headcount, or any other aspect of the event must be made no later than 3 days prior to the event. If there are any changes after the 72-hour period, you will be responsible for all charges billed based on the most recent agreement or communication with the Amélie’s event coordinator.

Also, all changes must be authorized by a member of Amélie’s event management team. Other staff members are not responsible for booking, approving changes to or contacting clients regarding events.

I only need event space. Can I bring food in from outside?
We’re sorry, but we require a $200 minimum food purchase for all in-house events. No outside food is permitted in the bakeries. Think how much time you’ll save when you let us do the cooking!

Can we bring in our own alcohol?
Our NoDa and Atlanta locations allow you to bring in wine, champagne and beer. No liquor is permitted in the bakeries. Our Uptown, Carmel Commons, Park Road and Rock Hill locations have wine, champagne and beer available for purchase; outside beverages are not permitted.

Do you provide glassware for the locations that do not serve wine, champagne or beer?
Glassware for wine and champagne is available for rent at $0.50 per glass.

Do you provide linens for the tables in the private event spaces?
We’re sorry, but all of our tables are unique mix-and-match sizes and we cannot accommodate any table linen requests. We do, however, provide linens for the food buffets. 

Does Amélie’s provide plates and flatware for all in-house events?
We are happy to provide plates (mix-and-match) and flatware. Beverages will be served in plastic cups for all cold beverages and paper cups for all hot beverages.

Are paper products included with catering?
All catering packages include paper products. À la carte platters do not include paper products—if requested, they can be added for an incremental charge of $1 per person.

How much time do you offer for set-up before the event?
Each host is allotted 30 minutes before the actual event time for setup. There will be an incremental charge if additional setup time is requested (based on availability). If you or your guests arrive earlier than the 30 minutes allotted, we will ask you to kindly wait in the bakery until your space is ready.

Can you move furniture and chairs in the private event spaces?
Great care has been given to restoring and refurbishing our eclectic furnishings. In order to preserve and protect them, our policy doesn’t allow for the furniture to be moved. Any damage to the furniture or chairs in your space will be charged to the host of the event.

Can we bring in decorations for our event?
You are welcome to bring flowers and decorations, but we kindly request no glitter or confetti!